Access Starts Online – Venue Access Info (OCT.2021)

Accessibility Information Contact: info@pavilionmidwales.org.uk

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VENUE DESCRIPTION:

Pavilion Mid Wales has a step free entrance from the street to the venue and step free access throughout the Ground level. The Balcony (First floor) is accessed by stairs from the foyer and not accessible to wheelchair users at this time.

Please contact us if you require further information about the venue.

 

BOOKABLE ACCESS FACILITIES + HOW TO APPLY:

PERSONAL ASSISTANT TICKETS:

Pavilion Mid Wales is an all-inclusive venue. If you require a personal assistant ticket, please contact us on 01597 258118 to request this.

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CUSTOMERS WITH MEDICAL REQUIREMENTS:

Customers are welcome to bring medicine, food and drink to manage a medical condition or any medical equipment they may require.

 

ASSISTANCE DOGS:

Pavilion Mid Wales welcomes customers who may need to bring an assistance dog to attend an event at the venue. Inside the venue the noise will be mainly high volume. We have a space available for the dog to rest and can provide water whilst in attendance

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TRAVEL AND ARRIVAL GUIDE:

If you are travelling by taxi, you can be dropped off at the entrance to the venue. Llandrindod Wells Rail & Bus Terminals are approx a 10 minute walk.

On arrival at the venue please make yourself known to security who will direct you to the accessible entrance if required. If you have any questions, our security team will be happy to help. If you require early entrance into the venue as part of your access requirements, please call or email us before the event and we will be happy to arrange this for you.

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ACCESSIBLE PARKING:

There is an accessible parking bay just outside the venue and 2 further bays along the left side of the venue.

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AT THE VENUE:

TOILETS:

There is one accessible toilet within the venue which can be accessed from the main foyer and from the main hall.

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STROBE LIGHTING:

For certain gigs, strobe lighting is used. If you have a photo sensitive condition where strobe lighting can affect you, please contact us and we will do our best to advise you. There may be cases of bands who may bring their own strobe lighting to the venue, in this situation we will let you know as soon as possible and offer a full refund if you are unable to attend because of this.